Lake Appliance Repair Reviews

I wanted to express a sincere thank you to the Regional Service Manager…Billy Cook…& Jamie who resolved an issue with my wash machine. They arrived right on time for our appointment. When I answered the door they were friendly, courteous & professional. I didn’t even have to ask them to wear a mask! I found them to be very respectful as they were already wearing one! I explained the problem I was having with the washer. After assessing the
issue they soon repaired my wash machine! They were knowledgeable & knew exactly what to do!!!
I always base my decision to do business with a company a second time by how nice “their people” are. I enjoyed meeting both of them & I certainly would recommend Lake Appliance Repair! I was never sooo excite about doing my laundry! Ha!

Worked well with a few delays. They were diligent in rescheduling after an illness cancellation. The service problem is with Kitchen-aid and difficulty in making contact and arrangements.

Tyler was very honest and knowledgeable.

Great reliability.

Hey Lake Applicance, I have used you before and am very happy with your service except your call center, this is the second time I have tried to call to get a repair done at our executive suites, and no one EVER calls me back.
Please call me 916.789.9999

Kristopher did a service call for our washing machine today. He was professional, knowledgeable, and personable. We will definitely use lake appliance in the future!

I received prompt and courteous service. Chase arrived on time and asked me about the problem with my washer and began diagnosing the problem. He was efficient and knowledgeable. He ran a few tests and reset the washer and ran it through a cycle to make sure everything was working properly. He was professional and explained everything throughly. Thank you!

Richard was great! He assessed the problem very quickly and fixed it within 15 minutes.

Tyler arrived on time (at the beginning of the agreed upon window), which was appreciated. He was courteous, knowledgeable and efficient. He made every effort to make sure I was satisfied and answered all my questions.
Would definitely call Lake Appliance Repair in the future.

Great experience with Lake Appliance Repair! On time as promised. Tony the technician presented a professional and friendly demeanor and not only fixed my dishwasher but explained the problem thoroughly so even I could understand. Will recommend to friends and family

What can I tell you about my Dryer Repair Man, Tim? Not only was he friendly, professional, and timely… he actually explained everything he did while he was here…the process, the parts, and how things work. Being a former educator, I love a good Dryer Repair Man who is also a “teacher.” Thanks Tim! You’re the BEST!

Billy Cook is very personable and did a great and efficient job diagnosing our GE Cafe’ refrigerator. I am very impressed with the service and the reasonable repair cost provided by Lake Appliance repair.

The technician was punctual, knowledgeable, and very friendly. He serviced the range/oven quickly and was very thorough. I would definitely use this company again for any future repairs.

Our service tech, Ali, came today and repaired our Whirlpool dishwasher. She did a fantastic job, embodies everything someone would want in a repair person, knowledgeable, economical, personable, diligent, and humorous. Our problem was a little challenging but she persevered until she won.

Matthew and Tony did a great
Job repairing my Whirlpool refrigerator! They figured out the problem ( small drip) and
Had the parts shipped here.
They were always on time
And did the repairs quickly!!

My review is not on the company because their service was horrible but the service man TJ was amazing. Went above and beyond to help me. If I ever need them again I would request him only

Okay… so where is your follow up email that asks “how did we do”? Dane on Oahu came to our home to fix a broken dishwasher. He was on time, professional and worked quickly. We had to wait for parts but his time in our home was minimal and our machine is working like new. Thanks.

My wife and I have used Lake several times in our home and rental units. Each time the experience was excellent. Billy and Chris were very efficient, professional and friendly.
Thanks

Kameron did an excellent job helping us! Would recommend to everybody else.

Highly recommend Lake Appliance. I appreciate how Lake tracks service arrival times for customers. Michael arrived on time and quickly diagnosed the problem with my refrigerator and fixed the problem. He was very courteous and knowledgeable, and answered all my questions.

Richard came out exactly per the scheduled time and was able to quickly diagnose and fix the problem with our refrigerator
Very knowledgeable and professional

I bought an LG French Door Fridge 3 months ago and its not been making ice. After speaking with LG repeatedly and getting nowhere….I finally was able to get the issue resolved through the help of Lake Appliance service today. Thank you so much Byron H for your professional and kind attitude. It was not a complicated issue, you resolved it immediately, and Im very grateful to finally have the ice maker working. Ill be using Lake from now on for my repairs and service. You just made a very happy customer today.

Very professional

The night before my service, the company emailed me to tell me where I was in the cue and give a link how I could check on progress of the technician in the morning. Brian, the technician called the next morning to say the approximate time he would be at my house that day. He arrived within that time frame and immediately put on his little booties. My biggest complaint is he did not have his mask on properly over his nose and mouth! I didn’t see him wash his hands before he started working. He did try to fix my dryer and research where he could get the part but the part is no longer madee so therefore a new dryer will have to be bought. He was very nice and polite but I feel he needed to follow the health product at all that are outlined on your website.

Had a minor squeal from our refrigerator water dispenser and Lake was recommeded to us. Their technician, Chase, was very professional and polite. He found where the noise was coming from and ordered the part for us. Upon replacing it we are back in business. It is great seeing folks that aren’t out to gouge you and have your best interest at heart. Thanks again Chase for the great job you did.

The service from Richard was good. He was pleasant and knowledgeable.

Fast service

Byron came to look at our ice maker. It had not been working and was making a grinding noise when we used it. Of course a few days before he came it started to work. He checked it out and told us if it happens again to call and they would order a new ice maker. We have an extended warranty which I would recommend as it was the ice maker on our old refrigerator that also quit.

We appreciated Michael’s level of expertise in solving our issue. He was informative and a sincerely nice man. The customer service was also excellent, keeping us informed as to our service call status and notifying us along the way.

Michael was friendly and informative. We appreciated his expertise and how he efficiently solve our issue. The customer service from scheduling through service call was excellent.

Technician Billy Cook is a professional. A real pleasure to deal with someone who knows their business. Diagnosed and repaired the problem promptly and effectively.

your man Michael Q came out to fix my top loader Maytag washing machine and he fixed it in no time at all.! It was a very pleasant experience indeed and he was very pleasant. I would highly recommend his service and the service of this company completely. Very professional!!

your man Michael Q came out to fix my top loader Maytag washing machine and he fixed it in no time at all.! It was a very pleasant experience indeed and he was very pleasant. I would highly recommend his service and the service of this company completely. Very professional!!

your man Michael Q came out to fix my top loader Maytag washing machine and he fixed it in no time at all.! It was a very pleasant experience indeed and he was very pleasant. I would highly recommend his service and the service of this company completely. Very professional!!

Lake was the service referred by RC Willey to repair an oven under warranty. Mike came and asessed the unit, ordering the cooling fan. Came back and performed the replacement with no issues. Great service and may continue using Lake after warranty is up.

I would recommend Lake Appliance Repair to anyone who wants honest, prompt, reliable, friendly, professional service. I will definitely call them again when I need appliance service. Michael arrived promptly and quickly diagnosed and fixed the appliance. His knowledge and professionalism made this a great experience. I highly recommend them. Thank you Lake Appliance Repair

Recently had an LG microwave oven repaired by Michael Q from Lake Appl. and was very impressed by his response. He ordered a part, picked it up on arrival at their facility and was at our house after normal work hours, about 6:30 PM, to make the repair. He went to extra effort to get the unit back on line quickly. Well done Michael.

Wow, what great service! Ryan, knew exactly what to do and took care of the washer issues. Was professional and very courteous. Billings Mt is lucky to have him here.

Scott was very professional and quickly diagnosed and repaired my ovens. They are open 7 days a week and very respectful on the phone. I recommend them with the highest confidence.

Excellent, focused repair work. Especially their COVID-19 precautions in advance of service call and when doing the work in the kitchen.

Byron was so nice and very fast . Would definitely recommend lake appliance to anybody

Incredible service! We couldn’t be happier. Tech was prompt and efficient. All COVID precautions were taken.

Our 2 year old fancy KitchenAid refrigerator had no lights and my wife was not happy. I called Lake Appliance and Kyle Keith was dispatched within a few days.
Multiple LED bulbs had gone bad that took out all the other bulbs that were in series. It was obvious that Kyle knew what he was doing and good at troubleshooting. He was knowledgeable, professional, quick, and pleasant to deal with. It made the overall experience great and I gladly paid the invoice. Most importantly, it made my wife is happy. Kuddos to Lake Appliance for hiring Kyle!

I want to congratulate one of your employee,Derek,who came to fix my dryer. Derek was very professional and helpful. He is a great asset to your company. As a Vietnam veteran,I appreciate his respect and knowledge..Thank you very much.. Hector Gonzalez

Jimmy B. came out to fix an intermittent problem with our KitchenAid DW not completing its cycle and flashes “Washing” as if someone opened the door, but nobody did. Jimmy diagnosed our problem, upgraded our code, and thus far haven’t had the problem. Jimmy seems knowledgeable and very professional.

KitchenAid assigned lake appliance to fix our defective stove. Lake appliance was easy to work with and their technician Christopher was awesome. I would definitely use them again.

My serviceman was terrific! He came prepared with parts and was efficient and knowledgeable. He was also training a young man who was very nice and seemed to want to learn and was interested and engaged in what he was doing. I had been without an oven for two months, Rick came in found the part he needed replaced it and was on his way in half an hour!!! Amazing! I would definitely use this company and this technician again!

Lake Appliance was referred to us by another appliance repair service (we must have scared them off with “LG Refrigerator” mention). Lake Appliance Roseville did not hesitate to take our case; in fact, they were quite familiar with the service needed. Mason came out with the new compressor and discovered that the fridge now required an updated board to match the updated compressor. LG refused to warranty the board at first, but Mason, unbeknownst to us, went to bat for us and got them to warranty the item. Mason’s “above and beyond service” is greatly appreciated. Steven came out to install the new board, and now the fridge, after 7 years(including two prior major “fixes”) of mediocre cooling, is finally able to hold temperature so milk doesn’t rot. Lake Appliance Roseville has very professional and efficient service personnel whom we highly recommend.

Your technician Scott fixed my refrigerator yesterday. He was excellent – arrived on time and was professional, knowledgeable and very cordial. I was very pleased with the experience.

Scott has been very professional. He has always used covid protocol. He was very thorough and explain clearly what he did. I would recommend Lake Appliance.