Tips For Hiring an Appliance Repair Professional
When you are getting an appliance repaired you don’t want just anybody. You are letting someone into your home, and if you don’t feel comfortable with the repairman, you could end up feeling unsafe throughout the whole process. Plus you are trusting them to give you an accurate diagnosis of the repair costs. If you don’t know they are trustworthy you will be left wondering if they fixed the problem the right way, and if it was a good price for the service you received.
Luckily it is possible to avoid these stresses completely! If you spend just a bit of time researching, you can know what kind of service you will receive before the repairman even arrives. Here are a few questions that you can ask to assure you that you are getting the right repairman:
Are they Qualified?
Use these questions to verify their qualifications
- How long have you been in business?
- Are you insured if you damage my home?
- Are all technicians licensed and trained?
- What are your guarantees/warranties?
- Do you keep parts on hand for quicker service?
- If you need to order a part how long does that take?
- What amount of time is it expected to take from diagnosis to completion?
- What is the diagnostic fee, and is it waived with service?
- What is the rough estimate of the service cost?
- Does the cost include diagnostic, trip, parts, and labor?
- Is the labor priced by service or by the hour?
Another great resource you should consider before you start calling around is your local community. Your friends and family might have had appliance repair done recently, and they could have a great recommendation for you! Consider the online community as well, because there are thousands of easy to access reviews online if you take a bit of time to look for them.
Keep your wits about you when you make the call, because if the company is offering things that sound too good to be true it’s probably because they are! Make sure to go with your gut instinct, and don’t let the promise of a very low price hinder your good judgement. Also if they pressure you to accept the service through strong-arm tactics, remember you have lots of options, and a good repair team will not make you feel pressured!
Do all of this beforehand, and by the time the appliance repairman arrives you will be content knowing you will receive the best service available. When they arrive be sure to check their references and ID to make sure it’s who the appliance repair service said was coming. In this day and age you can never be too careful, especially when letting someone into your home! With all this in mind you you are sure to have a safe, quick, and reasonably priced appliance repair!
