Why Choose Lake Appliance Repair

After years of working in the appliance repair industry, our owner, Krystle McConnell, decided to open her own service company. Our company has grown over the years from a small local business to serving major cities in five states!

We started as a family-owned-and-operated company and continue this tradition with Krystle’s brother, Alex Freelove, who manages our Hawaii branch. Not only do we offer the industry’s most experienced technicians, but also the most knowledgeable and helpful customer service team. Our number one goal is to provide Oahu’s best appliance service and continue to grow as more and more customers discover Lake Appliance Repair!

Most Professional Servicer Award Winners

Every year, the United Appliance Servicers Association hosts an annual competition for the best appliance repair companies across the nation. Nominees are judged based on their company’s presentation, including logos, uniforms, service vehicles, and websites. Lake Appliance Repair was chosen as the winner of the 8+ technician category in 2016, 2017, and 2019.

Service Charge: Our service call charge ranges from $100 to $149.95. The cost can vary depending on your distance from our nearest technician. This fee covers the cost of bringing an expert technician with a fully-stocked mobile service shop to your home. Our technician will provide a detailed estimate that includes the cost of labor and replacement parts if needed. Our service call charge will be waived if you accept our estimate and have us repair your broken appliance.

*Due to the increased difficulty of diagnosing, removing, and reinstalling built-in and over-the-range microwaves, our service charge these models is an additional $60. With this added fee, our microwave service charge will range from $160 to $210.

Cost of Labor: Our labor charges are NOT based on an hourly rate. Operating a first-class service company involves many costs that go unseen by our customers, but are essential for providing quick, dependable service. Some of these overhead costs include the expense of ongoing training for our technicians, professional testing equipment, support staff and rent, replacement parts inventory, and much more. With Lake Appliance Repair, you’re hiring an entire company for fast, efficient service, rather than an amateur handyman. That’s why our labor charges are based on national averages in our industry for each individual type of appliance service.

Parts: If replacement parts are needed to complete your repair, the parts will be charged in addition to the service charge and labor.

Warranty: The satisfaction of our customers is always our top priority. We stand by our work, and to prove it, we offer an industry-leading warranty on our repair services:

  • 5 Years on Non-electronic Parts (warranty valid for parts we supply and install, unless specifically noted).
  • 1 Year Labor (This length of labor warranty is nearly unheard of in our industry. We provide this so you can be totally confident in choosing us for your repair).
  • 90 Days on Service Call.


*Applies only when you have paid us directly. Otherwise, your warranty is limited to the duration of the manufacturer’s warranty and/or extended warranty company.

When you choose Lake Appliance Repair of Oahu, you’re making the best choice for your appliance service. Our years of experience mean that you can have total confidence in our ability to fix whatever appliance problem you’re facing. Our repair guarantee stands as a reminder that we’ll do the job right, every time.

Why Choose Us?

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