Now Hiring: Customer Service Representative

Now Hiring:

Customer Service Representative

Lake Appliance Repair is seeking a CSR to add to our growing team. We are Northern California’s largest privately held appliance repair facility and we want you to join us!

Our technicians provide professional in-home repair on refrigerators, washers, dryers, ovens, dishwashers, and more — and we need your help to be the best support they have!

If you’re interested in applying, fill out the application below, or drop off your resume and cover letter at 8146 Greenback Lane Ste 102, Fair Oaks. We look forward to meeting with you.

Details

  • Full-time
  • Hourly Pay
  • Hours: Monday – Friday, 8:00 am – 5:00 pm, plus one Saturday/month, 9:00 am – 1:00 pm
  • Local candidates only — Fair Oaks, CA 95628

Compensation

  • $11.50/hour
  • Sick pay
  • Holiday pay
  • Retirement plan
  • 1-2 weeks vacation per year

Job Duties

  • Answer high volume of calls
  • Schedule appointments
  • Validate warranty
  • Exceed customers expectations
  • Handle first level customer complaints
  • Route technicians according to skill and location

Job Requirements

  • 2 years of previous call center experience
  • Excellent written and verbal communication skills
  • Strong desire to provide the best customer service in town
  • High school diploma or equivalent; Associates Degree preferred
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