“When our dishwasher died on us, my husband went to a store he had been to before that had been helpful, to talk to them and see if there was a reset button on the machine to try. Meanwhile, I checked Angies List and BBB and found Folsom Lake Appliance. When my husband came home and told me he had a repair person coming, I asked what the name of the company was… it was Folsom Lake Appliance. Scott and Tim were great. They went out of their way to come quickly, even though it wasn’t an emergency. They did a thorough diagnostic on the machine and came to the conclusion that a faulty outlet was the probable cause of the high voltage circuit board being fried. They gave us a very reasonable estimate of cost to fix it, and noted honestly that the part plus labor would end up being almost half the cost of getting a new machine. We asked them for recommendations for new dishwashers, and they gave their opinions from a repair point of view. Their $65 service call charge was lower than others, and was well worth finding out about the faulty outlet under our sink. We are now buying a new dishwasher, but have Folsom Lake Appliance’s phone number saved for any future needs… and for referrals to our friends and neighbors. Not only in this instance, but in the other times my husband has been to their store, this company consistently presents itself as friendly, honest, dependable professionals. Thank you, Folsom Lake.”

Efren – Orangevale Ca, 95662