Why Choose Us
Our owner, Krystle McConnell, decided to open her own appliance service company after years of working in the industry. Since then, our company has grown from a small local business to serving cities across five states!
We are and always have been a family-owned-and-operated company. We not only offer the industry’s most skilled team of repair technicians, but also the most experienced and helpful customer service staff. Together, we aim to provide first-class appliance service and continue to grow as more and more customers find out about Lake Appliance Repair!
Most Professional Servicer Award Winners
The United Appliance Servicers Association holds an annual nation-wide contest for appliance repair companies. Nominees are judged on company presentation, including web presence, logo, uniforms, and service vehicles. We were selected as the winner in the 8+ technician category in 2016, 2017, and 2019.
We take great pride in being a part of the community, which is why we like to stay involved. From community trash pick-up days to local events in our area, we’ll be there!
Our company has also been featured on Good Day Sacramento several times. Check out one of our featured segments below!
Krystle, one of our owners, was even named to the Sacramento Business Journal‘s 40 Under 40.
We were also chosen as one of the winners of Best of Fair Oaks 2019 in the Residential Services category.
Service Charge: Our service charge ranges from $100 to $149.95, depending on how far away you are from our closest technician. Due to the increased difficulty of removing, diagnosing, and reinstalling a built-in microwave, our service charge for microwaves is an additional $60. This means our microwave service charge will range between $160 to $210. This charge covers the cost of bringing a fully trained technician with a fully stocked mobile service shop to your home. Our technician will provide you an estimate for the cost of labor and parts, if needed. This service charge will be waived if you approve the estimate and have us repair the appliance.
Cost of Labor: Includes the amount in which it will cost to repair the appliance. Labor rates are NOT based on the time a technician spends in the home. Operating a service organization involves costs that are unseen by the customer that are vital to perform prompt and efficient service. Examples of these costs are the technician’s ongoing training expense, costly test equipment, office personnel, rent, parts inventory, and much more. You are hiring an entire company for fast and efficient service, rather than the technician alone. That is why we base our labor charges on industry standards for each individual type of repair.
Parts: If repairs become necessary due to defective parts, the parts will be charged in addition to the service charge and labor.
Warranty: At Lake Appliance Repair, customer satisfaction is our top concern. We stand by our work and to prove it we offer the following warranty on our services:
- 5 Years on Non-electronic Parts (warranty valid for parts we supply and install, unless specifically noted).
- 1 Year Labor (This length of warranty is nearly unheard of in our industry. We provide this so you can feel confident in your repair investment).
- 90 Days on Service Call.
*Applies only when you have paid us directly, otherwise your warranty is only the duration of the warranty you have with the manufacturer and/or extended warranty company.
Why Choose Us?
When you choose with Lake Appliance Repair of Bozeman, you’re making the best choice for appliance repair service. Our decades of experience mean that you can have full confidence in our ability to take care of whatever appliance problem you’re facing. Our repair guarantee serves as a reminder that we’ll get the job done right, every time.