Lake Appliance Repair Featured in the Washington Post

Lake Appliance Repair Featured in the Washington Post


Lake Appliance Repair is proud to have been featured in a recent article in The Washington Post published on October 22, 2020.

This article explores the many changes to the appliance repair industry during the COVID-19 pandemic. As one of the nations leading appliance repair companies, we’re uniquely qualified to provide insight into the current increase in demand for appliance repair service.

Author Soo Youn reached out to our owner, Krystle McConnell, to gain insight into this increase in demand for our services. Lake Appliance Repair is mentioned in the article as an example of rapid growth in our industry in recent months. This is largely due to fewer new appliances being produced and more consumers looking to repair rather than replace broken appliances.

“It’s the same for Krystle McConnell. Her family business, Lake Appliance Repair, now employs about 59 technicians, up from 48. “If we could find more, we would hire more,” she said.

Pre-covid, the company operated in California, Nevada and Hawaii. Then Whirlpool, which contracts with her company, asked her to expand to Montana because of the surge in need. One tech moved back to Idaho, which opened another outpost.

Since March, McConnell says, Lake has hired auto mechanics, painters (from Sherwin-Williams, including its first female technician) and restaurant servers.”

As you can see, our growth and reputation make us a leading voice in this ever-changing industry during COVID-19. We’re grateful for the opportunity to share our insights and show how first-class appliance repair companies can adjust and be successful during uncertain times.

For the full story, read the Washington Post article here: Ovens, Dishwashers & Washing Machines are Breaking Down Like Never Before. But There’s Nobody to Fix Them.

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