Whirlpool has issued a recall on select JennAir wall ovens due to a known issue that may cause burns. The defect is related to the roller rack when it is in the fully extended position. In its fully extended position, the rack can become disengaged, creating a risk of burns due to contact with the rack or spilled food.
If you have a JennAir wall oven that is affected by the recall, please visit www.whirlpoolcorp.com and click “Product Recall.” Whirlpool will assist you to schedule a service appointment for your faulty oven. Or call Whirlpool directly toll-free at (877) 929-2029. Phone line hours are 8 am – 8 pm Monday through Friday.
Is My JennAir Oven Affected By the Recall?
The JennAir ovens affected by the recall include model numbers that begin with JJW2, JJW3 JMW2 or JMW3 and a serial number beginning with a D or F.
Please visit Whirlpool’s website (http://repair.whirlpoolcorp.com) for the complete list of model and serial numbers. You can find the model and serial numbers for single and double ovens under the control panel, and for combination ovens, the model and serial number are located near the center vent of the lower oven.
Affected units include JennAir single wall ovens, double wall ovens, and combination microwave/ wall ovens. The oven units were sold in black, white, steel, and oiled bronze.
If you live in the Greater Sacramento or Reno areas, let the Whirlpool representative know that you want a Lake Appliance Repair professional to repair your oven. Lake Appliance Repair can have your unit up and running fast.