Why Choose Us
Lake Appliance Repair started off as a very small business back in 2005, and has grown to the largest appliance repair company in Northern California and Western Nevada, with additional service areas in Hawaii, Montana, Oklahoma, and Idaho.
It has been our goal to grow Lake Appliance Repair into the best appliance repair company in the industry.
We have worked hard to cultivate a fun, yet profitable company with a small business culture. Our company is family owned and we have several family members working in the business with us.
At Lake Appliance, we spend a lot of time, effort and money on engaging with our team. We often have bowling nights where any employee or vendor is invited to bring friends and family along. We have done camp trips, fishing trips, golf days, baseball and basketball games.
We refer to our employees as friends or workmates and treat them as equals no matter what position they hold in the company. Everyone’s birthday and start date anniversaries are celebrated along with other milestones like buying a new house or earning higher education while working for the company.
Most Professional Servicer Award Winners
Each year, the United Appliance Servicers Association holds thier annual contest for the best appliance repair companies across the country. Nominees are judged on their company presentation, including logos, uniforms, service vehicles, and web presence. Lake Appliance Repair was named winner of the 8+ technician category in 2016, 2017, and 2019.
Prices
Service Charge: Our service charge ranges from $100 to $149.95, depending on your distance from our nearest technician. This charge covers the cost of bringing a highly trained technician with a fully stocked mobile service shop to your home. Our technician will provide you with a detailed estimate of the cost of labor and parts if needed. Our service charge will be waived if you accept our estimate and have us repair your broken appliance.
*Due to the increased difficulty of removing, diagnosing, and reinstalling built-in microwaves, our service charge for microwaves is an additional $60. As a result, our microwave service charge will range between $160 to $210.
Cost of Labor: Our labor charges are NOT based on an hourly rate. Operating a high-quality service company involves costs that go unseen by our customers, but are vital for performing prompt, efficient service. Some of these costs include the expense of ongoing technician training, professional testing equipment, office staff and rent, parts inventory, and much more. With Lake Appliance, you’re hiring an entire company for fast and efficient service, rather than a lone technician or handyman. That’s why our labor charges are based on industry standards for each individual type of appliance repair.
Parts: If replacement parts are necessary to complete your appliance repair, the parts will be charged in addition to the service charge and labor.
Warranty
Warranty: Here at Lake Appliance Repair, the satisfaction of our customers is our number one concern. We stand by our work, and to prove it we offer and industry-leading warranty on our services:
- 5 Years on Non-electronic Parts (warranty valid for parts we supply and install, unless specifically noted).
- 1 Year Labor (This length of labor warranty is nearly unheard of in our industry. We provide this so you can be totally confident in choosing us for your repair).
- 90 Days on Service Call.
*Applies only when you have paid us directly. Otherwise, your warranty is limited to the duration of the manufacturer’s warranty and/or extended warranty company.
Why Choose Us?
- 5-Year Parts & 1-Year Labor Warranty. If your appliance fails due to the same problem within our warranty period, we’ll come back and fix it for free. We stand by our work!
- Factory Authorized by Top Brands. Our techs are trained and certified by leading appliance manufacturers like Whirlpool, Maytag, Samsung, LG, Frigidaire, and GE.
- One-Trip Repairs. Our vehicles are stocked with the most commonly failed parts. We’re equipped to fix your appliance issue the same day of your diagnosis when possible.
- We Guarantee 5-Star Service. If you aren’t satisfied with your service, we’ll make it right. Our owner will call you personally to make sure you’re taken care of.
When you choose with Lake Appliance Repair of Billings, you’re making the best choice for appliance repair service. Our decades of experience mean that you can have full confidence in our ability to take care of whatever appliance problem you’re facing. Our repair guarantee serves as a reminder that we’ll get the job done right, every time.
