About Us
At Lake Appliance, we spend a lot of time, effort and money on engaging with our team. We often have bowling nights where any employee or vendor is invited to bring friends and family along. We have done camp trips, fishing trips, golf days, baseball and basketball games.
We refer to our employees as friends or workmates and treat them as equals no matter what position they hold in the company. Everyone’s birthday and start date anniversaries are celebrated along with other milestones like buying a new house or earning higher education while working for the company.
The Early days of Lake Appliance
Scott & Krystle McConnell run Lake Appliance Repair together. They met in 2003 while working for a small business in Folsom, CA. They quickly realized how well they worked together and instantly became partners in crime.
In 2005, Scott decided to go into business for himself after seeing the need for high-quality appliance repair technicians in the Sacramento area. It took Krystle less than 6 months to decide to join him. She knew there was a huge demand for an appliance repair company that was committed to providing a great service experience while also providing a great work-life for its employees.
Drawing on Scott’s skills as an appliance technician and Krystle’s expertise in scheduling and administration, they streamlined operations and now provide appliance repair in six states with over 80 employees.
Lake Appliance Expansion
Lake Appliance now offers service in six states with over 80 employees. We have expanded our services to include small refrigerated trailer rentals as well as appliance distribution.
We have made it a priority over the years to keep our core values at the heart of what we do every day, no matter how far we expand.
Most Professional Servicer Award
The United Appliance Servicers Association holds an annual nation-wide contest for appliance repair companies. Nominees are judged on company presentation, including web presence, logo, uniforms, and service vehicles. We were selected as the winner in the 8+ technician category in 2016, 2017, and 2019.
Why Choose Us?
- 5-Year Parts & 1-Year Labor Warranty. If your appliance fails for the same issue within our warranty period, you don’t pay a dime! Your satisfaction is our #1 priority.
- Factory Authorized for All Major Brands. We are trained and certified by major appliance manufacturers like Whirlpool, KitchenAid, Samsung, LG, Electrolux, and GE.
- One-Trip Repairs. We stock our vehicles with all the most commonly failed parts so that we’re equipped to fix your appliance the same day of your diagnosis.
- 5-Star Service Guaranteed. If you don’t love your service, we’ll make it right. In fact, our owner will call you personally and make sure you’re well taken care of.
When you deal with Lake Appliance Repair you are putting your faith in the area’s very best appliance repair specialists. We’ve been in this industry for decades and have full confidence in our ability to take care of whatever is ailing your appliances. Our repair guarantee stands as a reminder that we will do the job the right way, every time.
Our mission is to provide the most professional in-home appliance repair service in the industry. We will serve homeowners, manufacturers, and dealers alike with the highest quality service.
